Outsourcing
| Outsourcing |
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A strategic tool that delivers unique, long-standing value. What is the business challenge? Intense competition is forcing operators to sharpen their focus on their core business - generating more revenue from existing customers and winning new customers. This demands greater emphasis on service development and management, marketing, branding and customer relationship management. You may be seeking to reduce complexity by outsourcing much of your network operations. The aim is to better manage your operational and technical risks, reshape the balance sheets and source the skills and resources you need to compete more efficiently. Our solution Our solution is highly flexible, enabling you to outsource all or part of your network related activities. It is a scalable business model with predictable costs, accountability and high quality governed by service level agreements. Through an outsourcing contract, we take responsibility for providing high-quality and efficient network-related services. Our solution ensures efficient service delivery through economies of scale, centralized and automated processes and globally-tested, shared best practices that only a global service organization can deliver. We use our global technical resources, capabilities and systems to take responsibility for new and current technologies, from design through implementation and operation. What business benefits does it deliver? Our solution offers a wide range of business benefits including: freeing you to focus on differentiating activities improved operational efficiency and EBITDA higher-quality services and operations better management of technology and operational complexity efficient use of CAPEX visible and predictable OPEX single point of contact for multi-vendor operations Why choose us? We have substantial experience in operating and managing multi-vendor networks serving today more than 130 million subscribers globally. This helps us to achieve continuous improvements in network and service quality and efficiency. The growth of our services business is based on developing and delivering business solutions in a close, long-term partnership with operators. Our references We currently have more than 170 joint managed services and outsourcing contracts worldwide - one of the strongest reference portfolios in the market. We manage networks that altogether serve more than 130 million subscribers worldwide |
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