Application Performance Management

In today's digital networked economy, organisations are dependent on IT to support their strategic business objectives. Poor application performance can severely impact bottom line, and divert resources from exploiting new business opportunities. Now, more than ever, customers require insight into the performance of their mission critical applications within their global Wide Area Network (WAN) but traditional, network metrics services often go no further than analysis of the transport layers, completely missing out detailed application performance analysis. Until now....

Applications Performance Management (APM) from EyeWiMAX allows customers to monitor and manage the performance and availability of business applications going across their network. APM adds intelligence to networks, measuring operational and process efficiency together with user experience. It gives customers the means to get visibility, acceleration and optimisation of the applications that use the WAN. Without informed management, the performance of applications will degrade over time, severely impacting a customer's ability to operate efficiently.

APM can be deployed in stages to meet the changing business needs of an organisation, moving through Proof of Concept to understand the application profile of the network, to Risk Management services to ensure application performance continually meets end user expectations.

We help customers achieve their business requirement to optimise WAN investment and to reduce the total cost of ownership (TCO) of infrastructure by providing greater application performance and more efficient WAN usage. APM enables our customers to plan for future growth with confidence by preparing IT infrastructure for convergence and the rollout of new applications. Our Applications Performance Management (APM) offers a wide range of benefits, enabling you to:

•    Maximise the value of existing IT investment - By identifying, pinpointing and quickly resolving application performance problems, so that service delivery targets can be achieved

•    Improve user experience - By identifying, pinpointing and quickly resolving application performance problems

•    Plan for future growth with confidence - By preparing your infrastructure for converged communications, so that new applications such as SAP or a VoIP service can be rolled out without disrupting existing operations

•    Increase your control of critical applications - By optimising your infrastructure in real-time so you can boost workforce productivity and end-user experience

•    Ensure business continuity - By reducing downtime and helping you implement resiliency options and on-going reporting

We can deliver this capability on a global basis, across any service provider's network and will offer application-based service level agreements on a case-by-case basis.